Last updated: 23.09.2026
Welcome to PosterSpace.store. These Terms & Conditions govern your use of our website and your purchases from us. By placing an order, you agree to these Terms. Please read them before completing your purchase.
1. About us
PosterSpace.store is operated by [Legal business name], located at [Business address]. You can contact us at [Customer support email].
2. Products
We sell posters, art prints, paintings, and related products as described on our website. Product pages provide the available sizes, materials, framing options, and other relevant details.
We aim to display product images and colours accurately. However, colours may appear slightly different depending on your screen settings. Any material difference between the product you receive and its description will be handled in accordance with your applicable consumer rights.
3. Orders and payment
When you place an order, you are responsible for providing accurate billing, shipping, and contact information. After checkout, we will send an order confirmation to the email address you provide.
An order confirmation acknowledges that we have received your order; it does not guarantee that the item is available. If we cannot fulfil an order, we will contact you and provide a refund for the unavailable item.
Prices, accepted payment methods, and any applicable shipping charges are shown at checkout before you place your order. We may correct an obvious pricing or product-information error before fulfilling an affected order. If this happens, we will contact you so you can decide whether to proceed at the corrected price or receive a refund.
4. Production and delivery
Some products may be produced after an order is placed. Any applicable production time, shipping options, charges, and estimated delivery times will be displayed on our website or at checkout.
Delivery estimates are not guaranteed unless we expressly agree to a guaranteed date. If we cannot ship your order within the stated timeframe, we will notify you and offer the options required by applicable law, including cancellation and a refund where appropriate. If you have a delivery concern, contact us at [Customer support email].
We remain responsible for goods lost or damaged in transit to the extent required by applicable law.
5. Taxes and customs charges
The total price and any taxes or delivery charges collected by us will be shown at checkout. For international deliveries, import duties, customs fees, or taxes may also apply. Where these are not collected at checkout, they may be charged by the destination country’s authorities or the carrier. We will indicate at checkout or in our shipping information when the customer is responsible for such charges.
6. Cancellations, returns, and refunds
If you need to change or cancel an order, contact us as soon as possible at [Customer support email]. We will let you know whether the change or cancellation is possible. Your statutory cancellation rights remain unaffected.
If you are a consumer with a legal right of withdrawal, including an eligible consumer in the European Union, you may notify us that you wish to withdraw from an eligible purchase within 14 days after receiving the goods, without giving a reason. After notifying us, you must send the goods back within the period required by applicable law. We will refund eligible payments, including the cost of standard outbound delivery where required by law, using the original payment method unless you agree otherwise. We may wait until we receive the goods or evidence that you have sent them back before issuing the refund.
You are responsible for the direct cost of returning goods because you have changed your mind, unless we state otherwise or applicable law requires us to pay. Returns should be sent to [Returns address]. Please contact us before sending a return so we can provide instructions.
The right of withdrawal may not apply to goods made to your specifications or clearly personalised, where permitted by law. A product is not automatically excluded from withdrawal rights merely because we print or produce it after you order it. Any applicable exception will be made clear before purchase.
For customers without a statutory right of withdrawal, voluntary returns are governed by our [Returns & Refunds Policy].
7. Damaged, defective, or incorrect items
If your order arrives damaged, is defective, or does not match what you ordered, contact us at [Customer support email] and include your order number and, if possible, photos of the issue. We will review the problem and provide an appropriate remedy, such as a replacement, repair, price reduction, or refund, as required by applicable law.
Please retain the product and its packaging until we have advised you on the next steps. This request does not limit your legal rights. Nothing in these Terms excludes or reduces any mandatory consumer guarantee or other statutory right.
8. Website content and intellectual property
The text, artwork, images, graphics, logos, and other content on PosterSpace.store are owned by us or used with permission, unless otherwise stated. Purchasing a physical product does not transfer copyright or other intellectual property rights in its artwork or design.
You may not reproduce, distribute, or use our website content for commercial purposes without permission from the relevant rights holder.
9. Acceptable use
You agree not to misuse the website, interfere with its operation, attempt unauthorised access, or use it for unlawful purposes. We may restrict access where reasonably necessary to protect the website, our customers, or our rights.
10. Liability
We do not exclude or limit liability where doing so would be unlawful. Subject to your mandatory legal rights, we are not responsible for losses that are not reasonably foreseeable when you place an order or for interruptions to the website beyond our reasonable control.
11. Privacy
We handle personal information as described in our [Privacy Policy]. Please read that policy to understand how we collect and use your information.
12. Changes to these Terms
We may update these Terms from time to time. The version displayed when you place an order will apply to that order, unless a change is required by law.
13. Applicable law and disputes
These Terms are governed by the laws of [Country/State of business registration], without depriving consumers of any mandatory protections available under the laws of their country of residence. If you have a concern about an order, please contact us first at support@posterspace.store so we can try to resolve it.
