At PosterSpace.store, every order matters to us. If your poster arrives damaged, has a printing defect, or is not the poster you ordered, we’ll make it right by printing and sending you a replacement at no additional cost.
Damaged or incorrect posters
If there’s a problem with your poster, email us at support@posterspace.store with your order number, a brief description of the issue, and photos of the poster and packaging if available.
Once we’ve reviewed your request and confirmed the issue, we’ll arrange a free reprint and delivery of the replacement. Please contact us as soon as you reasonably can so we can help promptly.
Change-of-mind returns
We do not offer voluntary refunds or exchanges if you change your mind, choose the wrong size, or no longer want the poster, except where applicable law gives you the right to cancel your purchase.
If you are entitled to a statutory right of withdrawal, including the right that generally applies to eligible online purchases by consumers in the EU, you may exercise that right within the applicable period. Contact us at support@posterspace.store for return instructions. The cost of returning an item may be your responsibility where permitted by law.europa
Personalized posters
A poster made to your specifications or clearly personalized for you may not be eligible for a change-of-mind return. This does not affect your rights if it arrives damaged, is defective, or is not as described.europa+1
Refunds required by law
Our first solution for a damaged, defective, or incorrect poster is a free reprint and replacement. If a replacement is not possible or does not resolve the issue, we will provide any other remedy, including a refund, where required by applicable law. Nothing in this policy limits your statutory consumer rights.europa
